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HEIM 567 Quality and Performance Improvement in Healthcare

HEIM 567.  Quality and Performance Improvement in Healthcare.  3 Credits.     

This course provides instruction on the principles of quality (QI) and performance improvement (PI) in the context of healthcare. PI drivers, models, techniques, and processes are covered including workflow reengineering. QI program organization, management and effectiveness are addressed. This course also includes content on patient safety, risk management, resource management and assessment of provider competence.