Jayhawk Flex
Jayhawk Flex is the name for the University of Kansas' competency-based education (CBE) offerings. Competency-based education is an outcome focused model of education, confirming students learning through demonstrations of what they know and can do. Programs that are offered through the CBE format have the same outcomes for learners as a program offered in a traditional format. For more information about CBE at KU, please review our website.
Approved programs that are offered in a CBE format are managed by individual Schools or Colleges within the University of Kansas. Students are expected to follow the the appropriate school level regulations and requirements.
Information regarding College or School specific information for each program can be found below.
Curriculum and Teaching Competencies
LD-C 700. Thinking Like a Designer. 1 Credits.
This competency focuses on developing a professional designer mindset and a clear understanding of the field of Learning/Instructional Design as a strategic, interdisciplinary, practice-oriented field. Students explore the broad purposes of Learning/Instructional Design, the range of professional roles within the field, and how designers contribute to solving instructional and performance challenges across diverse contexts. This competency emphasizes examining common misconceptions about the profession and learning how to accurately and confidently describe the field’s scope, value, and boundaries to varied stakeholders.
LD-C 701. Learners and the Learning Environment. 1 Credits.
This competency focuses on understanding learners and the environments in which learning takes place as a foundation for effective learning/instructional design. Students explore methods for gathering and interpreting information about learner characteristics, needs, motivations, and contextual factors that influence performance. This competency emphasizes identifying relevant stakeholders, analyzing environmental constraints and opportunities, and developing informed insights that guide design decisions across diverse contexts.
LD-C 702. Defining Design Challenge and Generating Options. 1 Credits.
This competency focuses on defining complex design challenges and generating multiple viable solutions in response to client or organizational needs. Students explore approaches to clarify ambiguous problems, distinguish between instructional and non-instructional issues, and apply structured ideation methods to develop alternative design directions. This competency emphasizes analyzing constraints, evaluating trade-offs, and considering the implications of different solution pathways across diverse professional contexts.
LD-C 703. Prototyping, Experimentation, and User Testing. 1 Credits.
This competency focuses on transforming design ideas into tangible prototypes and using systematic testing to refine learning design solutions. Students explore approaches to building iterative representations of learning experiences, ranging from early conceptual models to more developed prototypes suitable for user interaction. This competency emphasizes experimentation, usability testing, data-informed refinement, and ethical responsiveness to stakeholder and user feedback across diverse professional contexts.
LD-C 704. Implementation and Evaluation. 1 Credits.
This competency focuses on adapting, implementing, and evaluating learning experiences to meet specific organizational and learner needs. Students examine strategies for refining existing learning designs, planning for implementation within real-world constraints, and developing evaluation approaches that support continuous improvement. This competency emphasizes using evidence and stakeholder input to justify design decisions, anticipating future refinements, and understanding iterative development as an ongoing professional responsibility across diverse contexts.
LD-C 705. Meeting Diverse Learning Needs. 1 Credits.
This competency focuses on designing learning experiences that respond to learners' diverse characteristics, needs, and backgrounds. Students explore approaches for developing inclusive learning pathways, incorporating differentiated options, and ensuring that learning environments support belonging and meaningful participation. This competency emphasizes designing flexible structures that allow learners to engage through multiple modes, demonstrate knowledge in varied ways, and progress based on prior knowledge, preferences, and goals across contexts.
LD-C 706. Identifying and Integrating Instructional Models. 1 Credits.
This competency focuses on identifying and integrating instructional models and strategies to design focused learning experiences. Students examine how different instructional approaches support the teaching of facts, concepts, principles, and procedures, and how these approaches can be intentionally selected and combined to meet the needs of diverse audiences. This competency emphasizes aligning instructional methods with learning goals, selecting appropriate strategies for varied content types, and designing concise learning experiences across diverse contexts.
LD-C 707. Documenting Learning Materials and Resources. 1 Credits.
This competency focuses on documenting, organizing, and curating learning materials and resources to support effective design work. Students explore strategies for locating high-quality materials, evaluating their relevance and credibility, and structuring them within a system that allows efficient access and reuse. This competency emphasizes developing organized repository structures, applying thoughtful categorization methods, and considering intellectual property and licensing considerations to ensure materials can be used responsibly and sustainably across diverse contexts.
LD-C 708. Collaborating with Subject Matter Experts. 1 Credits.
This competency focuses on collaborating effectively with Subject Matter Experts (SMEs) to design meaningful learning experiences. Students explore strategies for conducting structured conversations, clarifying design needs, identifying constraints, and gathering relevant content expertise. This competency emphasizes professional communication, relationship-building, and systematic planning to ensure that expert knowledge is translated into coherent and actionable design decisions across diverse contexts.
LD-C 709. Assessment Development. 1 Credits.
This competency focuses on developing assessment systems that are clearly aligned with defined learning goals. Students explore the purposes and distinctions of formative and summative assessment and examine how different types of learning goals require different assessment approaches. This competency emphasizes appropriately sequencing learning goals, selecting effective assessment methods, and constructing items that explicitly state the knowledge or skills being measured across diverse contexts.
LD-C 710. Assessment Validation. 1 Credits.
This competency focuses on evaluating and strengthening the quality of assessments through principles of validity and reliability. Students explore how to determine whether an assessment measures what it is intended to measure and whether it does so consistently. This competency emphasizes analyzing assessment design processes, interpreting supporting data, identifying measurement weaknesses, and applying sound assessment construction principles to recommend targeted improvements across diverse contexts.
LD-C 711. Assessment Analysis. 1 Credits.
This competency focuses on analyzing and interpreting assessment data to measure learning outcomes and guide instructional/learning design improvement. Students explore methods for collecting, organizing, cleaning, and examining data generated by assessment tools. This competency emphasizes aligning analytic approaches with the evaluation's goals, making ethical and rigorous decisions about data use, and clearly explaining the relationships among research questions, available data, and chosen methods of analysis across diverse contexts.
LD-C 712. Communicating Data and Results. 1 Credits.
This competency focuses on interpreting and communicating assessment results through clear, accurate, and accessible data representations. Students explore principles of effective data visualization, ethical reporting, and audience-centered communication. This competency emphasizes designing visual displays that reduce bias and misinterpretation, selecting appropriate formats for different stakeholder needs, and ensuring accessibility in data presentation across diverse contexts.
LD-C 713. Designing Assessment Feedback Instruments. 1 Credits.
This competency focuses on designing effective feedback mechanisms that support meaningful learner growth. Students explore principles of performance description, grading consistency, and high-quality feedback design. This competency emphasizes constructing clear performance levels, ensuring coherence across criteria, and developing feedback that is specific, actionable, and aligned with learning goals across diverse contexts.
LD-C 714. Learning Sciences, Theories and Research. 1 Credits.
This competency focuses on grounding learning design practice in the learning sciences and foundational theories of how people learn. Students examine main theoretical perspectives and explore how different theoretical paradigms shape decisions about instruction/teaching, learning, interaction, motivation, and assessment. This competency emphasizes distinguishing among theoretical approaches, connecting research to practice, and developing practical research skills that support evidence-informed design across diverse contexts.
LD-C 715. Design Approaches, Models, and Design-based Research. 1 Credits.
This competency focuses on understanding and applying design-based research as a method that bridges theory and practice. Students explore how iterative cycles of design, implementation, and analysis can generate both improved learning solutions and actionable insights. This competency emphasizes distinguishing among different forms of design research, examining the defining features of design-based inquiry, and applying principles such as co-design, contextual documentation, and evidence generation across diverse contexts.
LD-C 716. Contributing to a Professional Community. 1 Credits.
This competency focuses on actively engaging in the professional community of Learning/Instructional Design and contributing to the advancement of the field. Students explore strategies for building professional relationships, participating in communities of practice, and contributing to shared knowledge through scholarly and practitioner-oriented work. This competency emphasizes understanding the role of design cases as a form of professional scholarship, developing skills in constructive peer review, and planning ongoing professional growth across diverse contexts.
LD-C 717. Adaptive Technologies. 1 Credits.
This competency focuses on identifying and implementing adaptive technologies that support personalized learning experiences. Students explore how adaptive systems can respond to learner input, progress, and performance to create flexible pathways aligned with shared learning goals. This competency emphasizes designing responsive structures, leveraging technology to adjust content and pacing, and promoting strengths-based learning approaches that accommodate diverse learner profiles across diverse contexts.
LD-C 718. Collaborative Technologies. 1 Credits.
This competency focuses on selecting, designing, and facilitating digital collaboration in purposeful and inclusive ways. Students explore theoretical foundations of collaboration, including how learning theories and principles of computer-supported collaborative learning shape online interaction and knowledge co-construction. This competency emphasizes evaluating the affordances of collaborative technologies, aligning tools with learner and organizational needs, and designing structures that promote equitable participation across diverse contexts.
LD-C 719. Accessible Technology. 1 Credits.
This competency focuses on designing and remediating learning experiences to meet established accessibility standards. Students explore principles of inclusive design, usability, and compliance with widely recognized guidelines for accessible digital content. This competency emphasizes identifying accessibility barriers, understanding the legal and ethical implications of non-compliance, and applying systematic strategies to ensure learning materials are perceivable, operable, understandable, and robust across diverse contexts.
LD-C 720. Media Production. 1 Credits.
This competency focuses on planning and producing media solutions that support clearly defined learning purposes. Students explore how principles from learning theory and media design inform decisions about format, structure, and presentation. This competency emphasizes developing production plans that communicate specifications and prototypes, coordinating effectively with collaborators, and using appropriate tools to design, develop, evaluate, and manage media assets across diverse contexts.
LD-C 721. Ethical Technology Integration. 1 Credits.
This competency focuses on integrating technology into learning experiences in ways that are ethical, intentional, and aligned with educational purpose. Students explore frameworks for evaluating emerging technologies, including considerations of privacy, equity, accessibility, transparency, and responsible use. This competency emphasizes making principled decisions about when and how technologies should be used, anticipating potential risks, and balancing innovation with learner well-being across diverse contexts.
LD-C 722. New Trends in Learning Technologies. 1 Credits.
This competency focuses on evaluating and integrating emerging learning technologies in strategic, informed, and contextually appropriate ways. Students explore how to differentiate among new technologies, analyze their potential benefits and limitations, and assess their suitability for specific learning goals and organizational environments. This competency emphasizes the critical comparison of tools, the clear articulation of trade-offs, and the transparent communication of technical, financial, and infrastructure requirements across diverse contexts.
LD-C 723. Technology Investment and Sustainability. 1 Credits.
This competency focuses on evaluating and optimizing technology investments within organizations. Students explore how technologies are currently used, what factors influence adoption and sustainability, and how strategic goals shape decisions about maintaining, replacing, or expanding technological systems. This competency emphasizes analyzing patterns of use, gathering stakeholder and user data, assessing return on investment, and identifying gaps between current capacity and future needs across diverse contexts.
LD-C 724. Planning. 1 Credits.
This competency focuses on planning learning/instructional design projects in a structured and strategic manner. Students explore how to break complex initiatives into manageable tasks, define clear objectives, and align project components with overarching goals. This competency emphasizes developing coherent scope-of-work documents, sequencing milestones, identifying required resources, and establishing communication strategies that support transparency and coordination across diverse contexts.
LD-C 725. Creating Supportive Workflows. 1 Credits.
This competency focuses on designing and managing supportive workflows that enhance the efficiency and sustainability of learning/instructional design projects. Students explore how to document processes, organize project artifacts, establish permissions, and use tracking systems to maintain clarity and accountability. This competency emphasizes creating reusable templates, building structured feedback loops, and leveraging tools or automation to streamline collaboration and reduce bottlenecks across diverse contexts.
LD-C 726. Collaborating with Team Members. 1 Credits.
This competency focuses on building and coordinating effective project teams within learning/instructional design initiatives. Students explore how to identify team roles, align responsibilities with individual strengths, and structure collaboration to support shared goals. This competency emphasizes fostering clear communication, cultivating mutual accountability, and applying strategies that promote cultural awareness and professional respect across diverse contexts.
LD-C 727. Collaborating with Stakeholders. 1 Credits.
This competency focuses on engaging and collaborating effectively with stakeholders throughout the lifecycle of a learning/instructional design project. Students explore strategies for identifying key stakeholders, understanding their interests and concerns, and communicating project goals and outcomes clearly. This competency emphasizes active listening, empathy, and strategic messaging to ensure that stakeholder perspectives are incorporated into decision-making processes across diverse contexts.
LD-C 728. Capstone in Learning Design I. 1 Credits.
This capstone competency focuses on designing and developing a substantive learning experience from concept through implementation. Serving as the first part of the capstone sequence, students apply the full range of competencies developed throughout the program, including needs analysis, design strategy selection, assessment alignment, technology integration, and stakeholder collaboration. This competency emphasizes the execution of a comprehensive design process, the exercise of professional judgment, and the demonstration of the level of expertise expected of an entry-level learning design professional across diverse contexts.
LD-C 729. Capstone in Learning Design II. 1 Credits.
This capstone competency focuses on managing or contributing to the management of a learning experience design project from initiation through completion. As the second and final part of the capstone sequence, students apply project management principles to support the successful execution of the learning experience developed in the preceding competency. This competency emphasizes planning, monitoring, adjusting timelines and resources, coordinating stakeholders, and applying appropriate project management methods to ensure alignment with scope and goals across diverse contexts.
Professional Studies Competencies
HU-C 800. Explaining the Human and Organizational Performance Effectiveness Framework. 1 Credits.
Learners are able to explain the three essential elements of the Framework for Human and Organizational Performance Effectiveness (HOPE) which are: the human performance equation, the basic progression of performance, and the process of reverse engineering performance.
HU-C 801. Analyzing Performance Using the HOPE Approach. 1 Credits.
Learners are able to analyze performance using the HOPE approach in a variety of settings and situations (military, corporate, government, education) for new and diagnostic performances. Learners will be able to implement a diagnostic front-end analysis.
HU-C 802. Design, Selecting, Developing, and Implementing Performance Interventions. 1 Credits.
Learners are able to design, select intervention sets, develop, and implement performance improvement interventions using the HOPE approach.
HU-C 803. Evaluating Performance Using the HOPE Approach. 1 Credits.
Learners are able to evaluate performance improvement initiatives using the HOPE approach, including analysis and communicating findings.
HU-C 804. Designing Workplace Training. 1 Credits.
Learners are able to design workplace training opportunities that support development of skills and knowledge.
HU-C 805. Designing Cognitive Support. 1 Credits.
Learners are able to design tools and guides that support users in accomplishing a desired performance.
HU-C 806. Interpersonal and Organizational Communication Strategies. 1 Credits.
Learners are able to apply interpersonal and organizational communication strategies to build and strengthen relationships across structural, technological, and relational barriers in the modern workplace.
HU-C 807. Persuasive Communication. 1 Credits.
Learners are able to include and influence various stakeholder groups when advocating for organizational progress and change by using research-based persuasive communication strategies. Learners can draft targeted messages, influence stakeholder decision-making and apply ethical persuasion principles while communicating persuasively.
HU-C 808. Organizational Networks in Communication. 1 Credits.
Learners are able to identify inclusive and diverse internal and external networks to help expand organizational influence and meet organizational goals. Learners are able to analyze organizational networks, build diverse networks, and leverage network dynamics to create strategic partnerships for innovative solutions.
HU-C 809. Employee Selection and Development. 1 Credits.
Learners are able to explain the core elements of matching candidates to position descriptions and evaluate candidate skills given organizational context, constraints and available strategies.
HU-C 810. Effective Employee Onboarding. 1 Credits.
Learners are able to design an organizational onboarding process which matches the position, organizational culture, and creates an environment for organizational success.
HU-C 811. Motivation and Performance Improvement. 1 Credits.
Learners are able to create and assess the effectiveness of an employee motivation plan by identifying performance gaps, development opportunities, and track progress.
HU-C 812. Systemic Organizational Culture Analysis. 1 Credits.
Learners are able to define and identify elements of organizational culture using a holistic systems approach.
HU-C 813. Organizational Culture and Team Effectiveness. 1 Credits.
Learners are able to identify key dysfunctional beliefs and behaviors in an organization’s culture and evaluate the impact of leadership actions on organizational culture.
HU-C 814. Practical Applications of Motivation Theories. 1 Credits.
Learners are able to use motivation theories to identify management practices that motivate and demotivate employees.
HU-C 815. Understanding Change and the Organization. 1 Credits.
Learners are able to define a change, identify organizational processes that need to be adjusted, and communicate the value of the change to the organization.
HU-C 816. Planning the Change Process. 1 Credits.
Learners are able to choose a change approach that matches the change, the organization’s culture and decision-making process.
HU-C 817. Stakeholders and Communication in Change. 1 Credits.
Learners are able to design communication strategies that address stakeholder interests and areas of resistance to change.
HU-C 818. Preparing to Launch a Strategic Planning Process. 1 Credits.
Learners are able to propose a strategic planning process that will fit the organization’s readiness and needs using information gathered in a pre-planning process.
HU-C 819. Producing a Strategic Plan. 1 Credits.
Learners are able to produce a strategic plan by engaging the organization in drafting objectives, strategies and tactics that address the vision for the future, with defined metrics.
HU-C 820. Strategic Planning Implementation and Monitoring. 1 Credits.
Learners are able to propose a follow-up plan that regularly tracks progress, re-assess strategies, and establishes a reporting cycle.
HU-C 821. Developing Organizational Performance Measures. 1 Credits.
Learners are able to design specific, relevant ways to assess how well programs, departments, or organizations are meeting their goals aligned with strategic priorities.
HU-C 822. Data Collection and Analysis. 1 Credits.
Learners can ethically collect and analyze data to inform organizational decision-making.
HU-C 823. Using Performance Data to Inform Alignment of Goals and Resources. 1 Credits.
Learners can use program performance data to make decisions about organizational systems, structures, and strategic priorities that optimize alignment between goals, resources, and outcomes.
HU-C 824. Organizational Process Analysis. 1 Credits.
Learners will be able to analyze the effectiveness and clarity of organizational processes and identify changes to identify waste and improve processes.
HU-C 825. Organizational Process Improvement. 1 Credits.
Learners will be able to apply process improvement tools to implement changes in organizational processes.
HU-C 826. Resource Allocation. 1 Credits.
Learners can use budgeting models, risk assessments and performance information to inform decisions about allocating human and financial resources to achieve organizational goals.
HU-C 827. Capstone Consulting Skills. 1 Credits.
Learners are able to integrate the three essential elements of the HOPE Framework — the human performance equation, the basic progression of performance, and the process of reverse engineering — into the consulting contract and process in order to create effective solutions that are aligned with the organization’s goals and value proposition, ultimately resulting in a consulting engagement that meets the customer’s expectations.
HU-C 828. Capstone Needs Analysis and Planning. 1 Credits.
Learners are able to analyze an organization’s context and needs in order to identify and plan an organizational improvement initiative.
HU-C 829. Capstone Implementation and Review. 1 Credits.
Learners are able to implement an organizational improvement initiative, review its impact, and communicate results and recommendations to key stakeholders.
PM-C 811. Aligning Project and Organizational Objectives. 1 Credits.
This competency unit is designed to ensure that project managers can effectively synchronize project goals with the broader strategic objectives of the organization. This involves a deep understanding of the organization's vision, mission, and strategic goals, and the ability to translate these into specific project objectives. Key topics covered include strategic analysis, goal-setting, communication strategies, and stakeholder engagement. Mastery of this competency allows project managers to ensure that every project undertaken advances the organization's agenda, supports its strategic direction, and delivers value. It equips them with the skills to communicate project objectives and progress to stakeholders clearly and persuasively, ensuring that decision-making is informed and aligned with organizational goals. Ultimately, this competency is about creating harmony between project execution and organizational strategy, ensuring that both are moving in tandem towards shared success.
PM-C 812. Project Initiation. 1 Credits.
This competency unit is designed to equip project managers with the essential skills and knowledge needed to effectively launch new projects. This includes the ability to clearly articulate the purpose and business value of a project, which forms the foundation for initiating and chartering the project. Project managers will learn to develop a comprehensive business case, outlining the potential benefits, costs, and risks associated with a project, as well as a benefit management plan to ensure the project's outcomes align with business objectives. Additionally, this competency covers the identification of necessary resources and stakeholders, ensuring that all relevant parties are engaged and informed from the outset. Finally, project managers will gain the expertise to write a detailed project charter, which serves as a formal document that authorizes the project and provides a roadmap for project delivery. Mastery of these elements ensures that projects are started with a clear direction and a strong alignment with organizational goals, setting the stage for successful project management.
PM-C 813. Project Methodologies. 1 Credits.
This competency unit delves into the selection, application, and adaptation of project management methodologies, particularly the waterfall model, to meet specific project deliverables. It underscores the strategic importance of choosing the right methodology to align with a project's unique attributes and desired outcomes. Key topics include the principles of the waterfall methodology, its structured sequential approach, and its suitability for projects with clear objectives and stable requirements. This unit provides project and program managers with the essential knowledge and skills needed to effectively select and apply the waterfall methodology, adapt it as necessary to cater to project demands, and design comprehensive training for team members to ensure a thorough understanding of the chosen methodology's impact on project structure and governance. It equips professionals with the ability to discern when the waterfall methodology is the most appropriate and how to implement it to enhance project success.
PM-C 814. Project Scope Creation. 1 Credits.
This competency unit is designed to impart project managers with the essential knowledge and skills necessary to effectively define and organize the total scope of a project. This includes the ability to break down a project scope into discrete tasks, create a detailed Work Breakdown Structure (WBS), and define clear milestones. Mastery of this competency ensures that project managers can verify the completeness of the WBS, ensuring that it encompasses the entire scope of the project. The unit emphasizes the importance of clarity, foresight, and precision in planning, which are crucial for maintaining alignment and focus within project teams and with stakeholders.
PM-C 815. Project Schedule Development. 1 Credits.
This competency unit encompasses the principles and practical application of creating effective project timelines that align with project goals and stakeholder expectations. This unit delves into the intricacies of scheduling, from establishing a comprehensive project schedule based on identified tasks and dependencies to evaluating the optimal sequence of project tasks to enhance project value. It covers the critical skill of accurately appraising task durations to ensure realistic timeframes are set. Participants will learn to construct a robust project schedule, integrating all aspects of project planning. Additionally, this unit addresses the proactive identification of potential risks to the schedule, enabling project managers to anticipate and communicate the implications of these risks effectively. Mastery of this competency ensures that project managers can maintain a dynamic and responsive project schedule, adapting to changes and challenges to deliver successful project outcomes.
PM-C 816. Project Budget Development. 1 Credits.
This competency unit encompasses the principles and practical application of creating a comprehensive project budget. This includes the ability to establish a budget aligned with project requirements, identify the resources necessary for each task, and accurately determine the costs associated with these tasks. Mastery of this competency enables a project manager to develop a detailed cash flow projection and budget plan as well as contingency fund plan, ensuring financial resources are effectively allocated throughout the project's lifecycle. Equipped with these skills, project managers can ensure that financial planning contributes to the overall success and sustainability of the project, fostering trust and credibility among stakeholders.
PM-C 817. Utilizing Project Management Application(s). 1 Credits.
This competency unit provides project managers with essential knowledge and proficient skills necessary to navigate project management tools effectively, select the most suitable applications based on project demands and methodologies, construct detailed project plans with organizational tools, and oversee project timelines and deliverables. This unit aims to enhance the efficiency and effectiveness of project management through the adept use of technology, ensuring that project managers can adapt to various project scenarios and maintain optimal productivity.
PM-C 818. Financial Literacy. 1 Credits.
This competency unit introduces foundational financial analysis tools that can support informed decision-making in project management. It covers the adept use of financial information to guide project financial decisions, the evaluation of a project's financial health through organizational financial documents such as income statements, balance sheets, and annual reports, and the application of key financial metrics including Internal Rate of Return (IRR), Net Present Value (NPV), Return on Investment (ROI), and break-even analysis. This unit equips project managers with the analytical skills necessary to assess financial data critically, recommend actions based on financial insights, and ensure the financial viability and success of projects. Mastery of this competency enables managers to maintain fiscal responsibility while fostering sustainable growth and stakeholder value within the organization.
PM-C 819. Project Success Measures. 1 Credits.
This competency unit covers the concepts and application of frameworks for project success that emphasizes the importance of ensuring value delivery and maintaining alignment with project goals and stakeholder expectations. This unit equips project managers with the fundamental knowledge and mastery skills required to develop project success metrics (quantitatively and qualitatively) to ensure value delivery, develop Key Performance Indicators based on anticipated value of project delivery, and design measurement criteria for Key Performance Indicators, including leading and lagging indicators.
PM-C 821. Business Writing. 1 Credits.
This competency unit encompasses the principles and practices of effective written communication within a business context, highlighting the significance of conveying messages with precision, clarity, and brevity. Core topics include the structuring of information, the application of an appropriate tone and style, and the adaptation of content to suit diverse audiences ranging from project team members to executives. This unit empowers professionals with the essential skills to craft accurate and organized written documents, compose compelling project status updates, and tailor communication to various stakeholders. Mastery in Business Writing enables individuals to enhance collaboration, support decision-making processes, and uphold the professional image of the organization through proficient written expression.
PM-C 822. Information Synthesis. 1 Credits.
This competency unit encompasses the principles and application of methodologies for the integration and interpretation of information from diverse sources. Information Synthesis equips learners with the ability to synthesize and present information from multiple sources effectively, both in written and verbal forms. Constructing a cohesive and comprehensive understanding of material is a critical skill project managers can leverage to support decision-making and strategy development within project teams and stakeholder interactions. In practice, this involves gathering data from diverse sources, integrating this information, and developing comprehensive reports and presentations. This competency is crucial for clear communication and informed decision-making in professional settings.
PM-C 823. Project Methodologies-Advanced. 1 Credits.
This competency unit is designed to enhance the proficiency of project managers in selecting, applying, and adapting cutting-edge project management methodologies to meet specific project deliverables. This unit delves into the strategic application of agile methodologies, tailored to align with the unique attributes and requirements of a project. It empowers project managers with the skills to not only apply agile principles effectively but also to adapt these methodologies to optimize project outcomes. Furthermore, it encompasses the development of comprehensive training programs for team members, ensuring a thorough understanding of the selected project methodology and its impact on project structure and governance. This competency unit is pivotal for project managers aiming to drive project success through advanced, flexible, and responsive project management techniques.
PM-C 824. Team Development. 1 Credits.
This competency unit is designed to enhance the capabilities of project managers in building and nurturing effective teams. It focuses on the formation of teams with a diverse mix of styles, perspectives, and experiences, ensuring a well-rounded approach to project execution. This unit delves into the organization of team members to streamline project progression and emphasizes the importance of leveraging individual strengths to achieve collective goals. It also highlights the significance of supporting team members' growth and development as a cornerstone for project success. Through this competency, project managers will gain the essential skills to foster a collaborative environment, encourage continuous learning and improvement, and drive their teams towards excellence in achieving project objectives. Team development is not just about managing people but inspiring and leading them to innovate, collaborate, and succeed together.
PM-C 825. Conflict Management. 1 Credits.
This competency is a critical skill set that enables project managers to navigate and resolve disputes effectively, drawing on conflict resolution frameworks and strategies to maintain harmony and foster collaboration, ensuring project success and team cohesion. Project managers who are proficient in communication, empathy, problem-solving, composure, and mediation are equipped to identify and de-escalate conflicts swiftly, addressing underlying issues impartially. They are adept at facilitating inclusive discussions, encouraging all parties to share their perspectives, and steering them towards amicable solutions. Post-conflict, they focus on preserving positive relationships and have the discernment to involve higher authorities when necessary. Additionally, they possess the analytical ability to employ project metrics for early conflict identification, evaluate team dynamics to pinpoint conflict causes, and manage both constructive and destructive conflicts, distinguishing between them to leverage or mitigate as needed. This competency is not just about resolving conflicts but transforming them into opportunities for growth and innovation.
PM-C 826. Interpersonal Skills. 1 Credits.
This competency unit is designed to enhance a learner’s ability to effectively interact, communicate, and collaborate with individuals in the workplace. This unit underscores the significance of understanding and respecting varied practices, norms, and expectations within project teams and stakeholder groups. Key topics include workplace communication, emotional intelligence, adaptability, and inclusivity. Participants will gain essential knowledge and skills to manage and engage with various individuals, adapt leadership styles to accommodate different workplace contexts, recognize and appropriately respond to the emotions of themselves and others, and demonstrate sensitivity and open-mindedness towards a range of values, beliefs, and perspectives. This competency enables professionals to foster a collaborative and respectful environment that is conducive to achieving project goals and building strong, positive relationships with all team members and stakeholders.
PM-C 827. Personnel Management. 1 Credits.
This competency unit is designed to enhance project managers' capabilities in fostering the growth and development of their team members. This unit delves into the strategic cultivation of team skills relevant to project objectives, ensuring that each member's professional trajectory aligns with the project's needs and their personal aspirations. It encompasses the art of delivering and receiving constructive feedback, a critical component for continuous professional and personal enhancement. Furthermore, it involves guiding team members in setting realistic and relevant goals, providing steadfast support in the execution of project delivery plans, and offering mentorship in career progression. This comprehensive approach to personnel management not only augments the proficiency and satisfaction of individual team members but also contributes significantly to the project's overall success and the creation of a cohesive and collaborative work environment.
PM-C 828. Stakeholder Engagement. 1 Credits.
This competency unit is designed to empower project managers with the essential skills and knowledge necessary to effectively engage with stakeholders throughout the project lifecycle. This unit emphasizes the importance of strategic communication, tailored to the unique needs and perspectives of each stakeholder group, ensuring that all parties are aligned with the project goals. It covers the art of balancing stakeholder needs with project objectives, adapting engagement strategies to suit various stakeholder roles, and maintaining a proactive communication plan that keeps stakeholders informed and involved. This ensures that project managers will be able to foster a collaborative environment, preemptively address concerns, and sustain positive stakeholder relationships, thereby contributing to the successful delivery of the project.
PM-C 829. Continuous Improvement. 1 Credits.
This competency unit encompasses the principles and practical application of techniques for enhancing project efficiency and effectiveness. It underscores the significance of systematic evaluation and refinement of project processes to foster superior performance and results. Core topics include process assessment, performance optimization, and change management. This unit arms project managers with the essential knowledge and advanced skills necessary to scrutinize and enhance processes, apply proven performance improvement methodologies such as Lean Six Sigma, propose and assess alternative strategies for project enhancement, and devise and execute detailed implementation plans. By mastering this competency, professionals will be equipped to drive continuous improvement, ensuring projects not only meet but exceed stakeholder expectations, while fostering an environment of perpetual advancement and innovation.
PM-C 831. Problem Identification. 1 Credits.
This competency unit is designed to empower project managers with the essential skills and knowledge necessary to detect and define problems accurately within a project's lifecycle. This unit delves into the methodologies for dissecting problems, recognizing opportunities, and conducting thorough root cause analyses to uncover the fundamental reasons behind adverse events. It encompasses the evaluation of issues using suitable tools, the assessment of information for accuracy and relevance, and the identification of potential obstacles that could impede project success. By mastering this competency, project managers will be adept at articulating problems in terms of their root causes, ensuring a clear understanding and strategic approach to problem-solving. This competency is crucial for maintaining project integrity, ensuring timely delivery, and upholding the overall quality of the project outcomes.
PM-C 832. Problem-Solving. 1 Credits.
This competency unit is designed to empower project managers with the essential skills and knowledge to effectively address and resolve project-related issues. This unit delves into the methodologies of problem identification, leveraging a blend of analytical thinking and creativity to evaluate information. It emphasizes the importance of logical reasoning to determine and evaluate potential solutions, ensuring alignment with project objectives. Participants will learn to identify and navigate obstacles, ensuring the successful implementation of solutions. This unit also focuses on the ability to discern and execute logical next steps, fostering a comprehensive understanding of the project landscape. By mastering these competencies, project managers will be equipped to maintain project momentum and achieve desired outcomes, even in the face of complex challenges.
PM-C 833. Project Quality Management. 1 Credits.
This competency unit equips project managers with the fundamental knowledge and mastery skills required to construct a quality plan for a project, assess change requests to assure continued project viability, and evaluate project outcomes. Topics include quality planning, quality assurance, quality control, and quality improvement. Participants will learn to maintain positive relationships with all parties after the resolution of a quality issue and recognize when to involve higher authorities in quality management decisions. This ensures that the project outcomes are of high quality and meet the expectations of all stakeholders.
PM-C 834. Adaptability. 1 Credits.
This competency unit is designed to enhance the agility and flexibility of project and program managers in the face of evolving project landscapes. This unit delves into the methodologies and strategic approaches for adapting to change, underscoring the significance of agile project management in achieving project objectives amidst uncertainty. Core topics include the assessment of changing project requirements, the evaluation of impacts on project timelines and budgets, and the development of responsive project management plans. Participants will gain proficiency in swiftly adjusting plans, techniques, or approaches, articulating the rationale for changes to stakeholders, and ensuring that team members are promptly informed and aligned with the new direction. This competency unit empowers managers to not only respond to change but to anticipate and lead through it, maintaining project momentum and stakeholder confidence.
PM-C 835. Ingenuity. 1 Credits.
This competency unit is designed to foster innovative thinking and creative problem-solving in project management. This unit delves into the methodologies and practical applications of ingenuity, highlighting the significance of pioneering new paths and solutions within project teams and for stakeholders. Core topics include innovative thinking, creative problem-solving tools, solution design, and unconventional project management techniques. This unit equips project managers with the essential knowledge and advanced skills necessary to generate novel solutions to complex project challenges, brainstorm effectively using diverse problem-solving tools, and develop or integrate cutting-edge solutions, designs, or plans tailored to meet specific client needs within a project's scope. Additionally, it prepares managers to propose and implement nontraditional methods to ensure project success, fostering an environment where innovation thrives.
PM-C 836. Risk Identification and Evaluation. 1 Credits.
This competency unit is designed to empower project managers with the essential knowledge and skills needed to effectively identify, assess, and prioritize project risks. This unit delves into the methodologies and tools for risk identification, including risk analysis and categorization of risks. By mastering this competency, project managers will be equipped to anticipate risks that might impact the project. This competency is crucial for fostering a culture of risk awareness and responsiveness and underscores the significance of proactive planning and collaboration among project teams and stakeholders to ensure project resilience and success.
PM-C 837. Risk Mitigation and Management. 1 Credits.
This competency unit encompasses the principles and practical application of strategies to preemptively address and manage potential risks within project environments. This competency unit arms project managers with the essential knowledge and advanced skills necessary to develop comprehensive mitigation plans tailored to each identified risk and execute risk monitoring protocols. It also equips them to implement mitigation strategies effectively as required, recognize early warning signs, and establish trigger events to manage project risks efficiently. Maintaining a vigilant stance on risk management enables project managers to minimize negative impacts and uphold project integrity, ensuring continuity and stakeholder confidence.
PM-C 838. Project Control. 1 Credits.
This competency unit focuses on methods to oversee and manage the financial and operational aspects of a project, ensuring that it adheres to the scope, budget, and timeline, and that it aligns with quality standards and organizational goals. This competency unit equips project and program managers with the fundamental knowledge and mastery skills to make the necessary project changes to help ensure timely project completion, maintaining alignment with project goals and stakeholder expectations. Topics include measuring identified control metrics, monitoring and communicating with stakeholders, making and recording necessary changes in the project plan, assessing the cost impact of changes on a project, and developing and utilizing project monitoring dashboards.
PM-C 839. Project Monitoring. 1 Credits.
This competency unit focuses on methods to track, review, and regulate the progress and performance of a project; to ensure that project objectives are met within the set timelines and budget. This competency unit teaches project and program managers ways to monitor project progress along multiple value dimensions, enabling them to maintain alignment with project goals and stakeholder expectations. Topics include establishing a project control matrix, applying Earned Value Management (EVM) techniques/indicators (SPI, CPI, EV, etc.), and determining frequency of measurement.
PM-C 841. Project Closure. 1 Credits.
This competency unit is designed to ensure project managers possess the essential knowledge and skills to effectively conclude projects. This includes the development of a comprehensive project closure plan, adhering to industry best practices and procedures. It emphasizes the importance of recognizing the completion or necessary termination of a project, and the methodical delivery of project outcomes to clients. Key components of this competency involve documenting all project-related information, effectively communicating closure details to stakeholders, and strategically planning the redistribution of project team members. Additionally, it focuses on the documentation and celebration of project successes, the critical reflection and documentation of lessons learned, and the adept use of appropriate project closure tools and techniques. This competency ensures that project managers maintain a structured and positive conclusion to projects, fostering a sense of accomplishment and learning for future endeavors.
PM-C 842. Supply Chain Management. 1 Credits.
This competency unit provides project managers with essential knowledge and proficient skills necessary to efficiently manage the supply chain for external and non-personnel resources in project settings. This competency involves formulating resource needs, negotiating contracts, procuring materials, and organizing resources to ensure smooth project progression, while adeptly managing shifting resource demands throughout the project lifecycle. Mastery in this area is essential for maintaining project timelines and budget constraints.
PM-C 843. Prioritization. 1 Credits.
This competency unit encompasses the principles and application of prioritization frameworks that underscore the significance of effective time management and resource allocation within project teams and stakeholders. Learners will gain the ability to identify and manage the most important and urgent tasks within a project, adjusting priorities as needed. In practice, this involves prioritizing project tasks, assigning resources based on task priority, and efficiently managing tasks according to their urgency and importance. This competency is crucial for ensuring project success and optimal resource utilization.
PM-C 844. Project Governance. 1 Credits.
This competency unit encompasses the principles and implementation of effective project governance frameworks, underscoring the significance of clear role delineation and accountability within project teams and in relation to stakeholders. Key topics include the articulation of a structured hierarchy of roles and responsibilities, the strategic design of project structures and governance mechanisms to complement the chosen project methodology, and the ongoing evaluation and refinement of these structures to ensure their effectiveness. This competency unit provides project managers with the essential knowledge and advanced skills necessary to establish and maintain a robust governance framework that supports project objectives, enables efficient decision-making, and facilitates successful project delivery while remaining adaptable to project dynamics and stakeholder needs.
PM-C 845. Stewardship. 1 Credits.
This competency unit is designed to integrate the principles of sustainable and ethical practices into project management. It emphasizes the importance of identifying areas impacting sustainable and ethical practices for projects and aligning project actions with standards of professional conduct. This competency enables project managers to create, implement, and routinely review plans that address sustainable and ethical practices, ensuring that projects adhere to these standards throughout the project life cycle. Through this unit, project managers will acquire the skills necessary to develop a plan that not only achieves immediate project objectives but also contributes positively to the organization's long-term sustainability and ethical standing.
PM-C 899. Project Value Delivery. 1 Credits.
This competency unit emphasizes the importance of ensuring that a project delivers intended value and benefits to customers, organizations, and other stakeholders. Learners will develop and apply strategies for tracking and communicating the status and trend of various Key Performance Indicators (KPIs) and project deliverables, as well as evaluating the success of KPIs in delivering anticipated value. Successful project value delivery ensures that the project outcomes align with the project plan and meet the expectations of all stakeholders.