Graduate Certificate in Professional Workplace Communication

Professional and Workplace Communication Certificate

The 4-course, 12 credit hour Professional Workplace Communication Certificate takes you beyond the numbers to understand what really makes organizations tick – the everyday communication practices we too often take for granted. Beyond emails, meetings and those informal hallway discussions, workplace communication is the hidden element within every organization that brings people and ideas together. It's the dimension of any workplace that explores the human side of organizations – and helps facilitate your career success. You’ll learn how to craft messages, share information and build relationships in ways that create greater understanding--both internally and externally. Skills taught apply to communicating with internal peers, teams, managers, and leaders – as well as external stakeholders such as customers, vendors, partners, regulators, and media. 

These workplace communication competencies are at the core of effective decision-making, team-building, problem-solving, and crisis-resolution practices. The certificate program teaches how and when to ask the bigger-picture questions that improve communication within your organization – and help advance your career.

All courses for KU's Professional Workplace Communication Certificate are taught through the KU Edwards Campus in Overland Park, Kansas. All courses can be completed online. Visit the program web page to learn more.